Info
Shipping & Returns
Shipping
All harnesses are built to order. We ship all store orders via UPS, FedEx, or USPS. Once your order has been shipped you will receive a notice via email along with your tracking information.
If you would like to inquire about international shipping please email specmsw@gmail.com
Returns / Order Issues
If you have an issue with your order please email specmsw@gmail.com with your order number and any information and/or photographs where needed. All items should be returned to us in unused condition and the original packaging. You should also enclose your proof of purchase. Return postage must be paid by yourself. Once we have received the returned items, we will issue a refund to the original payment method used. This can take up to 7 business days.
We do not offer refunds or exchanges for the following:
- Custom Orders
- BMW E36 OEM Harness Modification
- If you or someone else has damaged an item which has arrived to you faulty, while trying to fix it.
Order Cancellations
You may cancel your order up to the point of dispatch, by email. This may result in up to a 65% order fee.
Missing Items
Missing items must be reported to us within 7 days of delivery.
Faulty / Damaged Items
All damaged items must be reported to us within 7 hrs of delivery, and also where possible when the item is delivered if it is noticeably damaged please note this with the courier. You can contact us via email to report the damage at specmsw@gmail.com
Photographic evidence will be required. Once we have received notification that an item is damaged. All items must be returned to us in unused condition and the original packaging. If an item develops a fault, you should contact us straight away by email. You must be able to provide proof of purchase i.e order confirmation email, invoice or receipt.
Warranty Information
Spec Motorsport Wiring only offers a warranty of goods sold in line with the manufactures warranty information.
If a fault should occur with any goods sold on our website, please contact us within 48 hours of the fault occurring, with as much information and images as possible to specmsw@gmail.com all information will be passed to the manufacture to determine the cause of the fault.
Once the fault has been evaluated and can be repaired or replaced under warranty we will provide you with any information necessary and the process of returning, replacing or repairing the item will start.
Warranty for any Spec Motorsport Wiring Harnesses covers manufacturing faults only. Any Harnesses that have been tampered with, altered or damaged by the customer and/or user after completion will not be covered under warranty.
